1. DEFINITIONS
1.1 “Dog owner” means a person or legal owner of the dog(s) using the dog secure area, who will be responsible for the payment of the Fees and who is the contracting party to this contract.
1.2 “Little Warden” means the non profit organisation with whom you have entered into this agreement.
1.3 “dog session” means the Little Warden activity session described on the website.
1.4 “Fee” means the monetary cost per hour as described on the website.
1.5 “Premises” means the premises where the activity session takes place.
1.6 “Terms” means the terms and conditions set out in this document and any special terms and conditions agreed in writing by Little Warden and the dog owner.
2. ACCEPTANCE OF TERMS AND CONDITIONS
2.1 All agreements relating to the dog session by Little Warden are subject to these Terms to the exclusion of all other terms and conditions.
2.2 No variation or addition to the Terms shall be binding unless agreed in writing by Little Warden and the dog owner.
2.3 The Terms shall be deemed to have been accepted by the dog owner upon payment of the Fee.
3. BOOKINGS, PAYMENTS AND MAKE UP SESSION
3.1 Bookings can be made via bank transfer or PayPal only. Once a booking is received, confirmation and a receipt will be sent via email to the specified address. Little Warden are not liable for the delivery failure of any receipts sent to incorrect email addresses.
3.2 Little Warden will only offer refund if Little Warden has cancelled the dog session.
3.3 If dog owner misses the dog session they will not be entitled to any free sessions as a result.
4. CANCELLATION
4.1 If there is an issue with the venue that is deemed to be out of Little Warden’s control then Little Warden can cancel the dog session and offer a refund. Little Warden will make every effort to contact the dog owner with the contact details we have available. However the dog owner must ensure that we have the correct and up to date contact information.
4.2 Little Warden will not be liable for any loss or damage that arises as a result of cancelling a dog secure areas.
5. DOG OWNER ’S RESPONSIBILITY
5.1 The dog owner warrants and represents that:
5.1.1 The use of the facilities is entirely at their own risk.
5.1.2 The dog owner is responsible for their dog(s) at all times.
5.1.3 The dog owner shall indemnify and keep indemnified Little Warden against all loss (including loss of profit), liability, costs and expenses which Little Warden shall incur directly or indirectly as a consequence of any action or inaction of the dog owner, the dog or anyone accompaning them.
6. DISCIPLINE
6.1 In the event that Little Warden determines the behaviour of the dog owner, the dog or any persons accompanying them to be unacceptable, Little Warden shall be entitled to exclude the dog owner, dog(s) and any person attending the dog session from the Premises permanently or for such period as Little Warden shall (in its entire discretion) determine.
6.2 The standard of behaviour which is to be regarded as unacceptable at a course or on Premises shall be determined by Little Warden.
6.3 Dog owner and those accompanying them should wear suitable footwear and clothing. The car park, paddock and enrichment area ground is uneven, it could become slippery and muddy in extreme weather conditions.
6.4 If children are attending, they much be accompanied by a responsible adult at all times
6.5 Please make sure gates are closed to the car park before letting your dog off in the dog secure areas.
6.6 Dogs must be kept on lead in the car park
6.7 The dog secure areas cannot be guaranteed to be dog proof – however every effort has been made. If you see a weak point or a gap please notify Little Warden immediately.
6.9 Smoking, eating and drinking in not allowed at the venue.
7. EXCLUSION OF LIABILITY
7.1 Except in the case of fraud and subject to clause 7 below, Little Warden, its servants, employees, contractors or agents accept no responsibility under any circumstances for any loss (consequential or otherwise), damage, expense or delay suffered or incurred by the Dog owner, the dog(s) or any other party arising directly or indirectly or in any way connected the dog sessions (or any part of it) or any other act or omission on the part of Little Warden or any of its servants, employees, contractors or agents even if such act or omission is negligent.
7.2 The dog owner agrees that any claim by against Little Warden employee agent must be brought within 60 days of the event that gave rise to such claim. Any claim made thereafter shall be time barred.
7.3 The dog owner acknowledges, warrants and undertakes that the maximum aggregate liability of Little Warden to the dog owner under these terms shall not exceed the Fee.
7.4 All warranties and conditions whether implied by statute or otherwise are excluded from this contract provided that nothing in this contract shall restrict or exclude liability for death or personal injury caused by the negligence of Little Warden, affects the statutory rights of the dog owner.
8. GENERAL
8.1 Any notices to be sent by either party to the other shall be sent by pre-paid recorded delivery or registered post or hand delivered to the address of the relevant party and shall be deemed to have been received by the addressee within 48 hours of posting if sent by post and immediately if hand delivered. Little Warden do not accept service of documents by email or fax.
8.2 The failure by either party to enforce at any time or for any period any one or more of the obligations arising under these Terms shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these Terms.
8.3 These Terms constitute the entire agreement between the parties hereto and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party of which is not contained herein shall be binding or form part of this Agreement.
8.4 This entire agreement shall be governed by English Law and shall fall under English jurisdiction.
9. MARKETING
9.1 Little Warden will take photographs and videos to be used for marketing purposes. Unless Little Warden receives written instruction to avoid photography or videography of you or your dog at Little Warden will assume we have consent. Unless we receive written instructions we cannot and will not remove, replace or destroy any marketing collateral that we have used with your dog visibly on them.
10. DATA PROTECTION
10.1 We take the privacy of the dog owners seriously. This paragraph explains the ways in which we use your personal information. If you have any request about your personal information, please contact us by email info@littlewarden.org
We will collect personal information from you through your contact form, any information (including personal information) you provide on our website (www.littlewarden.org), or through your involvement with us, including information (including personal information) you provide for our other services. The information we collect may relate to your dog’s health or condition.
We can keep, for a reasonable time, copies of all documents and information you have provided.
We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with the General Data Protection Regulation (GDPR) 2016/679.